Understand. Predict. Act.
BaseDynamics combines built-in product analytics and voice-of-customer data to offer transformative customer intelligence, with AI empowering the next best action.
Maximum Competitive edge with customer data
Get started, instantly
Capture key product events in minutes using smart features and AI: auto-label, journeys, taxonomy, and feature clusters.
Unify Customer Voice
Leverage AI to analyze all feedback sources, revealing topics, intent, sentiment, and product impact areas.
Converse for Insights
Ask our AI in plain natural language, about customer behavior and sentiment. No more DB queries – we'll handle that for you.
Act Autonomously
Prioritize actions, automate next steps, and drive growth using AI powered automation engine.
Make customer insights accessible across your teams
Drive focus on what truly matters with unified intelligence
Gain visibility into conversion drivers and competitive advantages in one unified view
Identify high impact feature investments that simultaneously increase retention and expansion revenue
Make confident, data-backed decisions using both product usage patterns and customer feedback
Why Us?
Fragmented Insights
Siloed data across product usage, support, and feedback creating blind spots
- Product teams miss critical customer feedback
- Support agents lack crucial usage context
- Sales teams are unaware of customer struggles
- Surveys gather opinions, but not the why
- Data warehouse remains a vast, untapped resource
Connected Intelligence
Delivers a unified view, revealing the complete customer story
- Get a holistic view of customer journey
- Understand behavior and voice to drive excellence
- Proactively address root causes to build loyalty
- Optimize operations with targeted improvements
- Unlock growth with better acquisition and retention
Register for Early Access
Ready to truly understand your customers? So are we!
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